How do I add, edit and remove payees? | pay.com.au Help Centre

Adding a new Payee

Navigate to Payees and click Add Payee.
Choose the type of payee, Supplier or Payroll and complete the form
Click Save.

IMPORTANT: Please check account numbers are correct. Pay.com.au is not liable for losses if incorrect information is entered.

Bpay (Supplier Payments)

Select Supplier
Enter a Payee Name (e.g. a nickname to be used in Pay.com.au only)
Search or enter the payee’s ABN or Business Name.
Select a Payee Industry Type.
Select Bpay Option
Enter payee’s Biller Code.
Enter a Customer Reference Number (CRN) (optional)
- If you wish, you can leave this blank and populate it each time you make a payment.
If you would like a Remittance Advice to be emailed directly to your payee once the payment is releases, check the "Send remittance advice" box and enter their email address
Click Save

Bank Account (Supplier Payments)

Select Supplier
Enter a Payee Name (e.g. a nickname to be used in Pay.com.au only)
Search or enter the payee’s ABN or Business Name.
Select a Payee Industry Type.
Select Bank Account Option
Enter payee’s full bank details including, Bank account name, BSB and Bank account number
If you would like a Remittance Advice to be emailed directly to your payee once the payment is releases, check the "Send remittance advice" box and enter their email address
Click Save

Bank Account (Payroll Payments)

Select Payroll
Enter a Payee Name (e.g. a nickname to be used in Pay.com.au only)
Enter payee’s Account Name, BSB, and Account Number
If you would like a Remittance Advice to be emailed directly to your payee once the payment is releases, check the "Send remittance advice" box and enter their email address
Click Save

Editing an existing Payee

Click on the payee you wish to edit
A side drawer will appear, click on Edit. You can now edit the payee’s name, contact details, or account details.
Click on save to store your changes.

Note: To change a payee’s ABN or Business Name, you will need to delete the payee and add them again.

Important Note: Be vigilant of online scams. We always recommend calling your payee directly for verbal confirmation of new/updated payment instructions before updating bank details and processing payments.

Deleting a Payee

Click on the payee you wish to delete
A side drawer will appear, click on Delete and a confirmation window will appear
Click on Delete to remove the payee from your list